By Maria Sheler-Edwards Posted February 20, 2018 In wiad-archive-wfs2018-02-202018-02-20https://understandinggroup.com/wp-content/uploads/2015/04/tug-logo-white.pngThe Understanding Grouphttps://understandinggroup.com/wp-content/uploads/2015/04/tug-logo-white.png200px200px 0 We're Listening Have something to say about this article? Connect with us on Twitter, Facebook or LinkedIn. Recent PostsWorld IA Day 2019: Designing for DifferenceThe Map: Context and memoryThe Index: Knowledge-based lookupTUG Notes: November 2018