Aligned groups are the key to success with AI. They are better equipped to productively design ways to leverage AI to support the work they need to do. Groups that are empowered to proactively cultivate human agency, holistically communicate, and reflect on value creation are to be better aligned and more productive.
Read moreInformation Architecture Heuristics: A Checklist For Critique
In 2011 Abby Covert combined five sources of information architecture heuristic principles into this one classic resource.
Read moreArchetypes: The Key to Better Architected Digital Places
Looking more closely at the intentions and behaviors of people to structure the places you create, through using archetypes rather than personas, will result in better-architected places.
Read moreArtificial Intelligence Tension Balancing Tool
As powerful as the new Artificial Intelligence tools are, they are not a simple “plug and play” solution for what your organization needs. They challenge assumptions and create tensions at every level of a company, from how to talk about training and recruiting to what is expected in people’s work day. If you’re an organization trying to use AI, at some point you’ll probably want to find a way to balance these tensions.
Our AI Tensions Worksheet highlights the nine most common tensions that emerge when incorporating AI into your business. With it you can:
Start to create a common language for talking about the impact of AI on organizations.
Hold “yes/and” conversations with stakeholders about some of the key considerations you’ll need to address when implementing AI
Use the tensions to improve your decision making when planning implementation
It’s incredible what a few simple questions, thoughtfully asked, can do to open up the doors to really understanding how AI will strengthen and change your organization. Use the form below to get your free AI Tensions Worksheet today. You can also learn more about AI services that TUG provides to help organizations implement AI.
Download your free AI Tensions Worksheet today!
The BASIC Framework for Information Architecture
Dan Klyn and The Understanding Group (TUG) developed this BASIC framework to help people see the architecture of any complex product, service, or system. It’s based on Dan’s research into the spatiality of meaning and uses simplified concepts of physical structures to help participants in a workshop or dialogue ask the kinds of questions that help identify significant architectural elements and influences in the environments they seek to change.
Read moreClaude Shannon: Father of the Mother of the Invention of Information Architecture
Dan Klyn created this resource for the 2017 Information Architecture Summit to playfully highlight Claude Shannon's theory, "semantic aspects of communication are irrelevant to the engineering problem" lead to the need for information architecture.
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