There has been a lot of attention paid to the ethical application of AI technologies in society, and rightly so. Machines can only judge based on the way they’ve been trained, and there are too many examples where this has been done poorly to ignore. Guidelines, even regulatory laws, are an immediate necessity, and every company harnessing AI must vigilantly plan to protect against abusive applications of this powerful technology.
Read moreIA in a World of Bullsh#t
Early in my career, a housemate told me about his adventures teaching a robot arm to build a tower of blocks using an AI framework for developing systems that exhibit intelligent behavior. Define a block. Define a tower of blocks. Find the block. Pick the block up. Place the block. Place another block, and so on to make a tower. Oh wait, the arm doesn't know about gravity so it tries to start at the top and work downward. Teach the arm about gravity. Oh, that is a glass table top, so learn to start there instead of crashing through to start on the ground. And so on.
Read moreUX and Business: Thoughts from UX STRAT 2013
User experience and business must work together: UX firms need to show how experience is a performance measure on price/performance continuum.
Read moreSetting up AI for Success with IA
Artificial intelligence can be a benefit to your business, but only if you are asking the right questions before you start.
Read moreWhat is the role of information architecture in a web design project?
Websites are places made of information, and architecting information is harder to do than it seems on the surface. How do information architects do it?
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